PRIVACY POLICY - TERMS & CONDITIONS

1. Who We Are:  Welcome to QTX Autos. Our website address is: https://qtxauto.com.

2. Data Collected: We collect and process personal data to enhance our services and ensure a seamless user experience. The types of data we collect include:
Personal Data: Name, email, phone number, and address.
Automatic Data: IP addresses, cookies, browser type, and device information.
Sensitive Data: We do not intentionally collect sensitive personal data such as financial records.

3. Purpose of Data Processing: We collect and process data for the following purposes:
Service Provision: Handling inquiries, processing requests, and providing customer support.
Marketing & Advertising: Sending promotional emails, personalized ads, and analyzing website traffic.
Legal Compliance: Maintaining records for tax and legal obligations.

4. Legal Basis for Processing: We process personal data based on:
Consent: Users provide explicit consent via forms and checkboxes.
Contractual Necessity: Processing data to fulfill service requests.
Legitimate Interest: Improving our services and preventing fraud.

5. Data Storage & Security: We prioritize data security and storage:
Storage: Data is stored on secure Google Cloud servers with encryption.
Security Measures: Firewalls, encryption, and two-factor authentication are in place.
Retention Policy: Personal data is retained only as long as necessary for the intended purpose.

6. Data Sharing & Third-Party Services:Third-Party Sharing: We may share data with marketing tools and logistics providers.
International Transfers: Data may be stored outside the EU under GDPR-compliant safeguards.
No Data Selling: We do not sell or rent personal data to third parties.

7. User Rights Users have the right to:Access, Modify, or Delete Data: Request an exported file or deletion of their personal data.
Withdraw Consent: Opt-out from marketing communications at any time.Object to Automated Processing: If data is used for automated profiling or targeted advertising.

8. Cookies & Tracking Technologies: We use cookies for:
Essential Functions: Authentication, session management.
Analytics: Google Analytics, Meta Pixel for site performance.
User Control: Users can manage cookies through browser settings.

9. E-Commerce & Payment Security:No Online Payments: We do not process or store payment information on our website.

10. Marketing Communications:
Subscription Management: Users can opt-in to newsletters and promotions.
Opt-Out Options: Unsubscribe links are included in all communications.

11. Legal Compliance:Applicable Regulations: GDPR (EU), CCPA/CPRA (California), and other data protection laws.Data Protection Officer (DPO): Contact at contact@qtxauto.com.

12. Data Breach Policy:Breach Notification: Users and authorities will be notified within 72 hours in compliance with GDPR if required.

13. Policy Updates:Notification of Changes: Updates will be communicated via website notifications or email.

14. Contact & Data Controller Company: QTX AutosEmail: contact@qtxauto.comAddress: Houston, US

15. Third-Party Links & External Content: Our website may contain links to third-party sites. We are not responsible for their privacy policies and encourage users to review them.

16. Special Considerations:
Forms & User Accounts: Users may provide data through contact forms and account registration.
AI Tools & Customer Support: Chatbots and AI-driven tools may be used for customer service.
User Interaction: Blog and forums may be available for user engagement, subject to moderation.

Privacy Preference Center